Who pays shipping and customs fees?
Is it possible to return the product?
- Yes you can return it if you cover all shipping and customs costs
What certificates do the products have?
- Our products have CE certificate
From which country do you ship the products?
- All of our products are shipped from our own stock Turkey.
Do you insure shipping cargo?
- Yes, we insure the products we send
How do I pay for the products I buy?
- With Payooner you pay with your credit card.
- You can pay by bank transfer
What is Payoneer?
- Created in 2005, Payoneer (payoneer.com) is an American payout company that enables business owners and professionals to send and receive payments from wherever they are in the world.
Why can't I pay directly from your website?
- The only reason is that the PAYONEER payment system does not allow payment through the site.
How do I pay with my credit card using Payoneer?
- Choose Order with Payoneer on payment screen
- Complete the order process. No information will be requested from you at this stage
- We will send you a secure link where you can pay the order price.
- Open the link and enter your credit card information and complete your payment
- If you have any questions, you can call +905413203368 or send an e-mail to [email protected]
Which cargo do you ship with?
- We ship all our products up to 30 kg with fast air cargo
- If it is more than 30 kilos, we prefer our shipment, land or airway.
What are my risks with DDP?
|DDP "Delivery Duty Paid"||Expenses||Risks|
|Front Transport||Dentreal Pays||Dentreal|
|Export Customs Payments||Dentreal Pays||Dentreal|
|Upload to Main Transport (Handling)||Dentreal Pays||Dentreal|
|Main Transportation and Tracking||Dentreal Pays||Dentreal|
|Transportation Insurance||Dentreal Pays||Dentreal|
|Unloading from Main Transport (Handling)||Dentreal Pays||Dentreal|
|Customs Clearance Fees for Your Country||Dentreal Pays||Dentreal|
|Delivery to Your Door (Domestic shipping)||Dentreal Pays||Dentreal|